How do I pay for my party?
A $150 deposit will be due at booking to secure your date. We will keep your credit card on file and run the final payment 7-10 days before your event. If you need to change payment methods, contact us before the final payment is due. This includes any changes you are making to the theme or the addition of more kids. Any time overages will be charged to the credit card on file after your birthday party. If there are more than 15 kids, we charge $20 per child over 15 children. This final head count is verified by POW! staff on the day of the party. Additional kids and any additional charges are processed with 48 hours after your party has ended.
What if my guest count changes prior to the party?
You can make changes to your contract up to 5-days before your party date. You will be charged for the balance owed 7-10days prior to your party date. The number of kids indicated on your contract is the number we use for planning your party’s curriculum. For example, if you write on your contract Superhero theme, 16-18 kids, we will create programming that accommodates 18 children with our creative training drills. You will be charged only for the number of additional children over 15 that attend the party. For example, if you expected 17 kids and only 16 attended your party, you will be charged for 1 additional child after the party. We charge $20.00 a child after 15 kids. However, we only plan to staff the party for the number of kids confirmed on the contract.
What if I need to cancel my party for any reason?
- Full refund given if canceled 14+ days prior to your event for a full refund.
- No refund on deposit if you cancel 13 days from your party date. $150 deposit can be used for any future service at POW! or towards a new date for your birthday party event.
- No refund if you cancel within 7 days of your party. However, you can reschedule for no additional fees or use your credit towards any service (class, privates, party, etc..)
How do you keep the facility clean?
We use the Victory Spray gun to disinfect our space between uses. Before and after every party we sanitize all areas. We also have two HALO UV units installed in our HVAC system to disinfect the air. POW!’s HVAC ventilation is set for 3,900 CFM which is 10x more than office spaces and 6x more than retail and restaurants. We also have 14 foot ceilings.
Can my party be longer than 2 hours?
No. We have found that 2 hours is a perfect amount of time for our curriculum & structure along with the children’s energy and attention span. A $75 fee will be automatically charged if you remain in our space 30 minutes after your party has ended.
Where are the birthday parties held?
We are a martial arts school and a fitness gym. Our parties are held on our training floors. One area is covered in turf and our training studio has a matted floor. Children will not be running freely throughout the gym and none of the equipment may be used by any guests during the party. We keep the kids that are guests of the birthday party engaged in various physical games and drills in these two main training areas.
Where do the children eat?
In rear of the gym is an open training floor. We have tables and chairs for the kids. Our instructors will not know details about allergies and dietary restrictions of your guests. Please make sure parents are onsite to assist with any meals or snack to ensure the safety of the kids. Our staff will assist, but we ask that the host and parent guests choose the food that is given to the children.
Where should we park?
There is a lot of street parking on Racine. We also offer free parking in the lot behind our building. This lot is shared with the Extra Storage Building. It can be accessed off of Jackson Blvd. Then, your guests would walk around the block from Jackson, down Racine.
Can we wear street shoes in the facility?
We ask that everyone leave their street shoes on the ramp or in the cubbies. Since the children will be working out in our training spaces, we strive to keep them as clean as possible.
Can I refrigerate food and what food do you suggest?
Yes, if it fits in our refrigerator. We suggest that you package individual servings for the child guests. Instead of offering buffet style food and snacks, we recommend that your food and snacks are in baggies or Tupperware containers.
Can I bring a piñata?
No, we do not hang piñatas in our space.
What type of utensils/paper products should I bring?
We have knives and servers for your cake. You will need plates, table clothes, napkins, cups and eating utensils. We have a small refrigerator in our lounge that you may use.
How many adults can attend the party?
We ask that you and your adult guests are respectful of our space. Parties that have more than 20 adults effect our staff’s ability to remain focused on the child and their programming. No adult is allowed to workout or use the equipment during the party, even if they are a member of the gym. Be mindful that your adult guests also need to leave the space 20 minutes after the party ends.
Can we have the party catered or make our own food?
Yes, you are welcome to bring food from anywhere. You may also bring your own beverages. All food and beverages must be kept off our track/turf, out of our studio and off of our equipment. We will automatically charge $50 if food or beverages are spilled on our turf or mats. Please communicate with your guests to respect our space and the pride we take in keeping it clean.
Are there items we should avoid bringing?
Please do not bring glass or ceramic plates, cups and bowls. If these break and shatter in our space - we have to immediately shut down the area and our staff will have to stop their programming to tend to the clean up. This is critical since children and members often train without shoes in our space.
Can I put up decorations?
We prefer that decorations are not hung on our walls. We do not allow anything to be taped to our walls. Balloons are a great addition. If you love balloons, we suggest two arrangements, 1.) for the front door, and 2.) for the cake table or gift bag table. Our space has high ceilings so balloons get lost in our space. I do not suggest balloons on the tables with the food and beverages as they often cause items to be knocked off the table.
Will I be able to speak with the instructors before my party?
Yes. You will be assigned a lead instructor who will contact you 2-4 days prior to your event. The goal is for your lead instructor to learn more about your awesome child. This is a great time to ask more specific questions. You will also be communicating with our administrative staff one week leading up to your event to discuss details and final head count. Your lead instructor does not manage any details related to payments.
How many kids can attend the party?
The quality of our programming is effected by extra large groups. The ideal size group is between 14 and 18 kids.
